Cannabis Industry Secret Shopper
HOW OUR SECRET SHOPPER SERVICES WORK
The customer experience is your competitive battleground. It’s what sets you apart from others in the cannabis industry. And at the end of the day, a positive customer experience will keep your clientele coming back; meanwhile a bad client experience, well, simply won’t earn return business. We ensure customer satisfaction through our cannabis-industry secret shopper services. We provide secret shopper services for dispensaries and grow houses.
The point of utilizing a secret shopper is to view your business through the eyes of your client. Without utilizing a secret shopper service, seeing your business through your clientele’s eyes simply isn’t possible. So when you want to view true employee-client interaction, assess the shortcomings of employees, and the identify the potential for improvement, we can provide. Here’s how we do it…